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Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at service@cloudmall.ai.

Please contact us at service@cloudmall.ai and include the order ID number, reason for return, item description and a photo of the item(s). After our customer service team has assessed your claim, we will contact you to register the item for return. Items not registered for return will not be accepted.