About Us

ABOUT US

Mission

CloudMall is the starting point of your shopping adventure.

We make it easy for customers living anywhere in the world to buy the best things from around the globe. From the US to Europe, from East Asia to the Middle East, CloudMall makes shopping easy and fun.

We are powered by the idea that access is for everyone.

AI that works for you

Imagine having your own personal virtual shopper that figures out what you like and recommends it to you. There’s no need to fret about what to buy next because we’ve got it covered.

Great Selection

CloudMall is known for having a huge selection of products ranging from everyday essentials to unique one-of-a-kind items. Our online catalogue is constantly expanding so you’re sure to get the newest, hottest items worldwide delivered straight to your door.

Low Prices

We have the best deals around from thousands of the largest suppliers worldwide. With millions of items in stock, there’s no better place to get a bang for your buck.

Excellent Service

All CloudMall items are shipped directly to you, with options for insurance and tracking.

Satisfaction Guarantee

If you’re not fully satisfied with your purchase, let us know! We aim to provide the best customer service so you can reach out to us at anytime through the links provided in the section "Contact Us".

Contact Us

Email Customer Service

If you have any questions, please contact our Customer Service at service@CloudMall.ai.

We will do our best to reply to your email within 48 hours.

Message Customer Service

If you have an urgent issue regarding your order, you can message our Customer Service team directly via our Facebook page.

Business Address

Momoso Trading LLC. 1271 Avenue of the Americas, Suite 4300, New York, NY 10020

Customer Service Hours

Monday-Friday (excluding Public Holidays) 10:00-12:00, 14:00-19:00 (Hong Kong Time)